Yes&, a rapidly growing marketing agency located in Alexandria, VA, seeks a dynamic, high-energy and creative Account Coordinator to join its expanding team.

The Account Coordinator is responsible for maintaining and supporting an efficient working environment for the accounts for which they are assigned. S/he will keep communication channels clear and open among members of the assigned account group, as well as other departments within the agency. S/he will also monitor the workflow within the Account Team to insure work in progress is completed in a timely and efficient manner. The Account Coordinator works under the direction of Account Manager to learn strategy, support in presentations and account management skills.

Responsibilities

Communication

  • Communicates effectively in both a verbal and written manner; proofing work of oneself and others.
  • Ascertains the client’s needs and effectively communicate them back to both the client, Account Team and agency resources.
  • Maintains direct, timely and appropriate communications with the Account Manager and/or client through conference reports, status updates, etc.

Agency Operations

  • Understand and follow all agency procedures.
  • Ensure that accurate time sheets are kept and submitted in a timely basis for oneself and Account Team.
  • Remain knowledgeable about the operations of the agency as a whole.
  • Explain procedures and operations to others within the department on the assigned accounts.

Client Accountability

  • Support the Account Manager as needed to build rapport and credibility with client based upon trust and expert counsel.
  • Build positive and lasting relationships based upon achievement of the client’s objectives in a manner profitable to the agency.
  • Gain a thorough understanding of the client’s business and industry.
  • Receive strategic planning and direction on assigned accounts.
  • Remain alert to new opportunities to grow the business.
  • Utilize appropriate agency resources as needed to complete work for the client.

Account Coordination

  • Coordinate production of client and business development projects with any or all agency resource areas such as creative, technology and media.
  • Take ownership of projects by managing the day-to-day operations of projects directed by the Account Manager.
  • Develop production schedules and complete timelines for creative projects that balances client and agency needs.
  • Think through implications and develops next steps during meetings, conversations or whenever project parameters change.
  • Take ownership for team communication; keep entire team informed of project status and/or changes.
  • Show attention to detail in project management; ensure team’s action items are completed.
  • Respond quickly and effectively to client questions, requests and needs.
  • Build strong, flexible relationships with clients; establish credibility and win confidence of clients.
  • Maintain a high level of organization to all projects on the assigned account.
  • Maintain accurate financial records and spreadsheets of actual costs versus budget under the direction of the Account Manager.

Other

  • Take overall ownership of assigned accounts and processes vs. relying on others.
  • Look for ways to contribute and add value to the assigned accounts and Account Team.
  • Has Fun!

Skills and Qualifications

  • B.A. in related discipline
  • Advanced PC skills (Microsoft Office – PowerPoint, Excel, Word, Outlook and Access)
  • Interpersonal Communication (written and verbal)
  • Prefer one year of previous applicable marketing/agency experience
Job Form
One file only. 10 MB limit. Allowed types: gif, jpg, png, pdf, doc, docx.
One file only.
10 MB limit.
Allowed types: gif, jpg, png, pdf, doc, docx.
One file only. 10 MB limit. Allowed types: gif, jpg, png, pdf, doc, docx.
One file only.
10 MB limit.
Allowed types: gif, jpg, png, pdf, doc, docx.