The Association & Event Manager will function as the primary client liaison and team leader for assigned programs and events. Responsible for managing the overall coordination and execution of an entire program/event from a logistical perspective. Responsible for the successful execution of all event deliverables from the pre-planning stage to financial reconciliation, while providing unparalleled levels of customer service. Events are between 150 - 1,000 participants per event and average 18 annually (limited travel). The scope of this position is dependent upon the assigned account/program.

What You Will Do

Association & Project Management

  • Primary point of contact for association client and other clients as assigned
  • Complete overall program year plan, project timeline(s), budget and marketing plan to facilitate prompt and accurate handling of all details
  • Assist client with overall project financials; monitor project expenses and budget
  • Coordinate board meetings, committee meeting and advisory councils
  • Maintain proactive, positive, open line of communication between client, planning committees and other operational team members
  • Gives clear direction to project team about the clients' needs, expectations, business context and event objectives
  • Conduct regularly scheduled status meetings from pre-planning, program operation, project management, and event feedback, with client and stakeholders
  • Sponsor relations including negotiating packages/negotiations and confirming packages


  • Manage and negotiate venue and vendor relationships through RFP, bid analysis and recommendations to client (contracts, audio-visual, f&b, entertainment, etc.)
  • Monitor attrition dates, cancellation policies, conditional clauses and ensure contracted services are executed
  • Coordinate and attend site inspections before the event
  • Responsible for negotiating, tracking and reporting event budget and expenses on a consistent basis
  • Provide onsite leadership and support to clients, venues and vendors to ensure all functions or programs occur as planned while monitoring service levels
  • Manage pre-event logistics to include: run of show, script(s), speaker prep, etc.
  • Serve as project lead for virtual events:
    • Platform sourcing & selection
    • Vendor management & AV support
    • Managing internal creative teams to produce collateral
  • Proactive approach to resolving event challenges and anticipating client needs
  • Manage and support onsite staff and volunteers

Qualifications / Preferred Experience

  • Bachelor's degree in a related field and 3 to 5 years of events management, event planning and logistics/operations
  • Meticulous attention to details and superior organizational skills
  • Familiarity with hotel contracts/basic venue negotiations
  • Familiarity with association event management
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work as a team player and independently in a fast-paced environment
  • Ability to multitask and deliver under tight deadlines

Values You Share With Us

  • Working within a diverse team environment
  • Crafting solutions for internal and external processes
  • Communicating effectively with colleagues and / or clients
  • A mix of collaboration and self-direction in work
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